Polar Plumbing & Heating Bury - Plumbers in Bury - Gas Safe Plumber Bury - Boiler Installation Bury - Radiators, Central Heating and Combi Boiler Repairs Bury
Call Polar Heating & Hot Water Bury on 0161 723 4690 or 07761 912418
    Why Use Polar Heating?
     
  benefits Local Family Run Business
  benefits Over 20 Years Experience
  benefits Fully Qualified Plumbers
  benefits Gas Safe Registered
  benefits Fully Insured For Your Protection
  benefits Professional Reliable Service 
plumber bury
approved baxi boiler installers Bury ideal  approved boiler repair
   Limited Time Boiler Offer!
   
Plumbers


which trusted trader scheme

Polar Heating & Hot Water Ltd Legal Information

COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0161 723 4690, or write to us At Polar Heating and Hot Water, 41 Limefield Rd, Radcliffe, Manchester, M26 3SU,
or email us at polarheatingandhotwater@yahoo.co.uk and we aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which?
Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to
them. If you wish to do so please contact 0333 2413209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/